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Privacy Policy

 

1.  Introduction

 

Bowes Wine Limited (registered number: 04351048) whose registered office is at 29 Gay Street, Bath, BA1 2NT (“us”, “we”, “our”) is committed to preserving the privacy of all visitors to www.boweswine.co.uk (referred to as the Website). This privacy policy describes how we use and protect the information that you provide to us.

 

By registering or placing an order on the Website, you consent to the collection, use and transfer of your information under the terms of this policy.

 

2.  Information that we collect from you

 

When you visit, register or order products or services on the Website you may be asked to provide certain information about yourself including your name, contact details, and credit or debit card information. We may also collect information about your usage of our Website as well as information about you from e-mails or letters you send to us during telephone conversations between us.

 

3.  Use of your information

 

Your information will enable us to provide you with access to all parts of our Website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders and your ongoing account with us. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

 

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the Website or our services. Further, where you have consented, we might also use your information to let you know about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.

 

4.  Disclosure of information

 

The information you provide to us will be held on our computers in the UK and may be given to third parties who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties fulfil and deliver orders, process credit card payments and provide support services on our behalf. We will disclose your name, address and credit card details to HSBC Plc for the purposes of processing your credit or debit card payment.

 

We appreciate that unsolicted commercial mail is a nuisance. We therefore never disclose your details to any third party for marketing purposes.

 

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information your provide to us without your consent.

 

5.  Cookies

 

Cookies are small amounts of information which we store on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the Website. Cookies make it easier for you to log on to and use the Website during future visits. They also allow us to monitor Website traffic and to personalise the content of the Website for you. You may set up your computer to reject cookies although, in that case, you may not be able to use certain features on our Website. If you do not wish to receive cookies in future, please use our instructions for

Turning Cookies Off.

 

6.  Security and Data Protection

 

We employ security measures to protect your information from access by unuthorised persons and against unlawful processing, accidental loss, destruction and damage. In particular, your information will be stored on a server within a secure data facility and we use internet standard encryption technology known as 128 bit SSL (secure sockets layer). We will retain your information for a reasonable period or as long as the law requires.

 

7.  Accessing and Updating

 

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us.

 

8.  Changes to our Privacy Policy

 

Any changes to our privacy policy in the future will be posted to the Website and, where appropriate, through e-mail notification.

 

9.  Contact

 

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to:


The Data Controller

Bowes Wine Ltd

P.O. Box 2772

Melksham

Wiltshire
SN12 6ZG

 

datacontroller@boweswine.co.uk

 

+44 (0)1380 827291

 

We are registered with the Information Commission under the Data Protection Act 1998. Our Data Protection Registration can be viewed online.

 





 

 

 

 

 

Contact us:

+44 (0)1380 827291

 

Caspar’s mobile:

+44 (0)7789 871453

» Email Caspar

 

Victoria’s mobile:

+44 (0)7711 934378

» Email Victoria

 

 

 

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