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Terms & Conditions

 

 » Bowes Wine Offers

 » Payment

 » Bank Accounts

 » Delivery

 » Cancellations & Refund

 » Title

 » Storage

 » Export

 » Law

 » Force Majeure

 » E & OE

 » Duty Rates

 

 

1.  Bowes Wine Offers

 

All our regular offers, both for wines to lay down and wines to drink now, are offered subject to stock remaining available.

 

Prices will be explained on each offer and may be quoted in bond excluding duty & VAT (“ib”) or duty paid including VAT (“dp”).  Prices are subject to market and currency fluctuations, and changes in duty levels.

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2.  Payment

 

Payment terms are strictly within 30 days from date of invoice. Wines will not be transferred to a client’s storage account or delivered to a UK address until payment has been received in full. All transactions will be invoiced and paid for in UK sterling.

 

 

We are able to accept payment by credit (Visa & Mastercard) or debit cards, UK sterling cheques (made payable to Bowes Wine Limited) or UK sterling bank transfers.

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3.  Bank Accounts

 

Please email Victoria if you would like our bank details in order to make a payment.

 

All unallocated client monies are held in the HSBC account entitled Bowes Wine Ltd Client Account. These funds are ring-fenced as not making up any part of the assets of the company.

Money is transferred from the Client Account into the company account by clients’ agreement and only against a specific invoice.

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4.  Delivery

 

THE DAILY DRINKER

For wines purchased from The Daily Drinker (www.thedailydrinker.co.uk), our standard delivery charge is £7.00 per delivery, regardless of how many cases you order. (Applies to UK mainland addresses only. Please enquire for Scottish Highlands & Islands, Northern Ireland, Channel Islands, Isle of Man, Non-mainland UK).

 

All Daily Drinker orders are sent on a 48 hour signed-for service. However, if you provide "if out" instructions, the driver will act on these in lieu of obtaining a signature.

 

CLIENT RESERVES/WINES TO LAY DOWN

For wines purchased from our others offers (i.e. wines to lay down), for any wines from customers’ private reserves (not purchased from Bowes Wine) and for all under bond deliveries – Octavian’s delivery charges will simply be passed on to the client at cost. We are, of course, happy to quote delivery charges in advance.

 

Regrettably, all deliveries to the Scottish Highlands and Islands, Scilly Isles, Isle of Wight and Isle of Man, Northern Island and the Channel Islands will incur the relevant surcharge. Please contact us for more information.  There is no charge for collections from Octavian.

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5.  Cancellations & Refunds

 

Clients may cancel an order within 7 working days of placing the order and will receive a full refund within 30 days.

 

Where the order involves wines which have been delivered (as opposed to remaining in our storage at Octavian), the client will be responsible for packing, delivery and return costs.

 

Where a wine is found to be faulty or corked, we will offer a refund or replacement of equal value.

 

Should a wine be damaged in delivery, or the wrong wine delivered, we will offer a refund or replacement.  Notification must be given to us within 3 working days of delivery.

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6.  Title

 

Title to the goods does not pass to the Buyer until the relevant invoice has been settled in full.

 

Although the goods remain the Seller’s property until paid for, they shall be at the Buyer’s risk from time of delivery and the Buyer shall insure them against loss or damage accordingly, and in the event of such loss or damage shall hold the proceeds of such insurance on behalf of the Seller as trustee for the Seller.

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7.  Storage

 

Bowes Wine outsources its client storage to an independent, specialist wine storage company, Nexus Wine Collections. They store our clients’ wines in Octavian, the biggest and best wine storage facility in the UK.

 

To read more about the storage arrangements, please go to our Storage page.

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8. Export of wines

 

We are pleased to assist, wherever possible, with the shipping of a client’s wines overseas. Please contact Caspar or Victoria for further information.

 

However, please note that when Octavian prepare wines for export, i.e. release them for collection by a shipping agent, Octavian are required to prepare the export documentation. There is a charge levied for this service which we will pass on to our client at £35.00 inc vat.

NB. This does not include any wines sent via Crown Cellars’ shipments to Hong Kong.

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9.  Law

 

All our contracts are made under English Law, and are subject to the exclusive jurisdiction of the English Courts.

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10.  Force Majeure

 

We shall not be liable for any failure to meet our obligations caused by circumstances beyond our control.

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11.  E & OE

 

 

12.  Duty Rates

 

Duty is always charged at the prevailing rate.  Current rate for a case of 12 bottles (9 litres):

 

Still wine                              £24.60

Sparkling wine                      £31.51

Fortified wine                        £32.79

 

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