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Delivery Information

LAST ORDER DATES TO GUARANTEE PRE-CHRISTMAS DELIVERY:

  • Mainland UK - Thursday 19th December
  • Highlands & Islands (AB, BT, DD, DG, EH, FK, G, IM, IV, KA1-26, KA29-30, KY,  ML, PA1-19, PH, PO30-41, TD) - Tuesday 17th December

***Bowes Wine offices will be closed for two weeks over the festive period and will not reopen between Christmas & New Year.
Any orders required for New Year must be placed by the dates stated above to guarantee delivery in time.*** 

Delivery Charges

Duty Paid Deliveries

The rates quote below are for any duty paid delivery from LCB Dinton to a UK address.
A "case" refers to any sealed until up to 9 litres (i.e. 12 x 75cl).

  • Delivery to a UK residential or business address:
    1 case         - £15.00 inc VAT
    2-3 cases    - £24.00 inc VAT
    4-10 cases  - £36.00 inc VAT
    10+ cases   - Please contact us for a quotation

A £24.00 inc VAT surcharge per order is applied to any delivery to the following post code areas: AB, BT, DD, DG, EH, FK, G, IM, IV, KA1-26, KA29-30, KY,  ML, PA1-19, PH, PO30-41, TD.

We are regrettably unable to deliver to the following postcodes: GY, HS, J, KA27-28, KW, PA20-80, ZE.
We are also unable to deliver to PO Boxes or to BFPO addresses.

Under Bond Transfers 

The rates quoted below are for any under bond transfer from LCB Dinton Woods.
A "case" refers to any sealed until up to 9 litres (i.e. 12 x 75cl).

  • Transfer under bond to another account at LCB Dinton Woods: FREE OF CHARGE
  • Transfer under bond from LCB Dinton Woods to another LCB warehouse depot: £12.00 inc VAT per order
  • Transfer under bond from LCB Dinton Woods to a different UK bonded warehouse:
    1 case         - £15.00 inc VAT
    2-3 cases    - £24.00 inc VAT
    4-10 cases  - £36.00 inc VAT
    10+ cases   - Please contact us for a quotation

Collection

  • Release for collection (either duty paid or under bond) from LCB Dinton: FREE OF CHARGE. 

Delivery Terms & Conditions

Our Standard Delivery service aims that your order will be delivered within a maximum of 5 working days from the date of order. However, nearly all orders are delivered in a much shorter timescale. If you would like confirmation of the estimated delivery day, please contact us once you have placed your order but please note that we are only able to provide the day of delivery, not the the estimated time. Please note that deliveries are only made between Monday and Friday, and not on public holidays.

We can ONLY deliver to UK addresses. We do not deliver overseas but can deliver to a shipper/export warehouse of your choice and can deliver to any UK under bond warehouse.

For duty paid delivery to UK home addresses

Should a delivery be returned as undelivered, the customer will be liable for a re-despatch cost of £15.00 inc VAT; this includes instances where a gift order is returned as the recipient was unavailable to receive the delivery. If you, or the gift recipient, is not home when the delivery is attempted, a card will be left by the carrier but they will attempt the delivery a second time. 

Bowes Wine has authorised the carriers to deliver only when a signature for receipt is obtainable. However, if specific "if out" instructions are given to leave the wine without a signature being obtained, or to leave the order at an address other than that of the recipient, the carrier will deliver according to these instructions. Please note that Bowes Wine cannot accept responsibility for loss or damage arising as a result of the carrier following these instructions.

Bowes Wine does not accept any responsibility for late or non-delivery of goods arising from incorrect delivery information being provided, nor for any failing on the part of the carrier to deliver within the specified.

For delivery to a UK bonded warehouse

Bowes Wine is only able to instruct the transfer of a wine from our account at LCB Dinton Woods to another account at LCB or another bonded warehouse if we have complete details for the recipient's account, namely Account Name and Account Number. 

Should you have any queries about delivery, or about a specific delivery, please do not hesitate to contact us:

customerservices@boweswine.co.uk
01380 827291

 

Copyright © 2019 Bowes Wine Ltd  |  All Rights Reserved
17 Market Place
Devizes
Wiltshire
SN10 1HT
UK

t: 01380 827291
www.boweswine.co.uk